Terms of service
Welcome to Keragen! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
- Registered Company Name: Chemco Corporation (Chemco Corp,)
- Business Name: Keragen
- Contact Information:
- Business Phone: +1 940 280 3437
- Business Email: info@keragensmooth.com
- Business address: 4920 Northwest 165th Street, Miami Gardens Florida 33014, United States
By purchasing products or using services from our website, you agree to be legally bound by these terms.
2. Eligibility
To use our website or place an order:
- You must be at least 18 years old or have parental consent.
- You agree to provide accurate and up-to-date information during registration or checkout.
3. Payment Terms
We accept the following payment methods:
- Shop Pay
- PayPal
- Google Pay
- Major Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
Payment Gateway Security:
All transactions are encrypted using Secure Sockets Layer (SSL) technology to protect your sensitive data. We do not store credit card details, and payments are processed securely through third-party payment gateways.
Currency: All prices are listed and processed in USD unless otherwise specified.
4. Shipping and Delivery
- Shipping Costs: Shipping is free for orders above 50$ unless stated otherwise.
- Delivery Timeframe: Orders are typically delivered within 3-4 business days with Standard Shipping and 5-8 business days with Economy Shipping unless there are delays due to unforeseen circumstances.
- Tracking: You will receive tracking information once your order is shipped.
For full details, refer to our Shipping Policy.
5. Returns and Refunds
- Eligibility for Returns: Products must be unused, unopened, and in their original packaging.
- Return Window: Returns must be initiated within 30 days of delivery.
- Refund Process: Refunds will be processed within 7-10 business days after receiving the returned product.
Refer to our Return and Refund Policy for more information.
6. Privacy and Data Protection
Your personal information is collected, stored, and processed in accordance with our Privacy Policy.
- Data is retained only as long as necessary to fulfill your orders and comply with legal obligations.
- We use cookies to enhance your experience; you can manage your cookie preferences through our Cookie Policy.
7. User Responsibilities
By using our website, you agree to:
- Refrain from engaging in fraudulent activities or providing false information.
- Not copy, modify, or distribute any content or trademarks without prior consent.
8. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Keragen a business name of Chemco Corporation (Chemco Corp,). Unauthorized use is prohibited.
9. Limitation of Liability
We are not liable for:
- Losses or damages arising from delays in shipping or product availability.
- Issues caused by third-party payment gateways.
Our total liability is limited to the purchase amount of the product(s) in question.
10. Governing Law
These terms are governed by the laws of the country/state in which our business operates.
11. Updates to Terms of Service
We reserve the right to update these terms at any time. Changes will be effective immediately upon posting.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Business Phone: +1 940 280 3437
- Business Email: info@keragensmooth.com
- Business address: 4920 Northwest 165th Street, Miami Gardens Florida 33014, United States